Elevating Excellence – EDS International Delivers Unmatched Quality with Linear Actuators, Securing Business with 0% Quality Issues
Introduction:
In the realm of independent-living aids, precision and reliability are not just desirable; they are essential. EDS International proudly presents a case study that encapsulates our commitment to delivering impeccable solutions. The journey from inconsistent quality to 0% issues showcases our dedication to elevating standards in linear actuators for lifting systems.
Client Challenge:
A manufacturer of independent-living aids, specializing in power-chair lifts and home lifting systems, faced a persistent challenge with the inconsistent quality of their 12-volt linear actuators. Recognizing the need for a reliable solution, they turned to EDS International for assistance in sourcing actuators that not only met but exceeded their stringent requirements.
Our Approach:
Implementing a meticulous process, EDS International embarked on a journey to redefine the client’s experience with linear actuators. Collaborating closely with the client, we facilitated design changes to address specific needs. Rigorous in-house testing, combined with third-party testing using the client’s test fixture, ensured the actuators met stringent performance and quality standards. Samples were then submitted for in-house and field-testing.
Key Achievements:
- Strategic Sourcing: EDS International identified a reliable source for linear actuators, ensuring consistency and reliability in the supply chain.
- Design Optimization: Collaborative efforts with the client led to design changes that addressed previous quality issues, enhancing overall performance.
- Rigorous Testing: In-house and third-party testing validated the performance and quality, providing tangible evidence of the superiority of our linear actuators.
Ongoing Success:
The client confirmed our test results, noting that EDS International’s linear actuators not only met but exceeded the quality and performance of previous suppliers. With 0% quality issues, we secured the business and continue to supply superior linear actuators for lifting systems, setting a new standard for excellence in independent-living aids.
Conclusion:
EDS International’s success story in achieving 0% quality issues is not just a numerical milestone; it’s a testament to our unwavering commitment to delivering unmatched quality. In an industry where reliability is paramount, EDS International stands tall, setting new benchmarks in linear actuators for lifting systems and proving that seamless elevation is not just a goal but a reality.
